Privacy Policy
At Pineapple Smart Foods Pty Ltd, your privacy is of utmost importance. We are committed to safeguarding your personal information and handling it in accordance with applicable data protection laws including GDPR and relevant Australian privacy standards.
Information Collection and Use
We collect information that you voluntarily provide when interacting with our online platform. This information is used to process orders, manage customer service, and improve our food processing, packaging, quality control, and distribution services.
- Contact details including your name, postal address, and telephone number
- Order history and transaction details
- Communication records from customer service interactions
How We Use Your Information
Your information is used to ensure efficient order processing, compliance with quality control standards, and to enhance our overall service delivery. We utilize your data to communicate important updates and to continuously improve our manufacturing and distribution processes.
Information Sharing and Disclosure
We do not sell or trade your personal data. Information may be shared with select third parties who assist us in providing our services, all under strict confidentiality agreements. Such disclosures are limited to the extent necessary to support our business operations.
Data Security
We employ robust physical and electronic security measures to protect your information from unauthorized access, alteration, or disclosure. Our data protection strategies are regularly reviewed to ensure that your personal information is secure.
Your Rights
You have the right to access, update, or request the deletion of your personal data. If you wish to exercise these rights, please submit a written request through our secure channels available on our online platform.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our office at:
- Pineapple Smart Foods Pty Ltd
- 88 Macquarie Street, Level 3, Sydney, New South Wales, 2000, Australia
- Phone: +61 2 9876 5432
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our online platform, ensuring that you are always aware of how your personal data is being used and protected.